Terms and Conditions

Last Updated:  November 2025

Welcome to Vel Pure Water!

By accessing or using our website [www.velpurewater.com](http://www.velpurewater.com) and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or purchasing our products.

1. General Information

Vel Pure Water provides purified and packaged drinking water products and related services. All information on this website is intended to offer general details about our products, services, and company operations.

By using this website, you acknowledge that you are at least 18 years of age or are using the site under the supervision of a parent or guardian.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
You must not:

* Reproduce, duplicate, copy, sell, or exploit any part of the website without our written consent.
* Attempt to gain unauthorized access to any portion of the website or related systems.

3. Product Information

We make every effort to display accurate information about our products, including descriptions, prices, and images. However, slight variations may occur due to screen differences or product updates.

Vel Pure Water reserves the right to modify or discontinue products at any time without notice.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability.
We reserve the right to:

* Refuse or cancel any order at our discretion.
* Correct any errors in pricing or product information.

Payments must be made through the authorized payment methods listed on our site. By submitting an order, you agree to provide accurate billing and contact details.

5. Delivery and Returns

Delivery timelines depend on your location and product availability. We aim to deliver orders promptly, but delays may occur due to circumstances beyond our control.

For return or exchange requests, please contact our customer service within 7 days of delivery. Returned items must be unused and in their original packaging.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, and design—is the property of  Vel Pure Water and is protected under copyright laws.
Unauthorized use or reproduction of this material is strictly prohibited.

7. Limitation of Liability

Vel Pure Water shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website or our services.
We do not guarantee that the website will always be available or free of errors or viruses.

8. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.

9. Changes to These Terms

Vel Pure Water reserves the right to modify or update these Terms and Conditions at any time.
Continued use of the website after such changes means you accept the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Vel Pure Water
44790 S Grimmer Blvd, Fremont, CA 94538
📞 Phone: 510-573-2199
✉️ Email: [info@velpurewater.com](mailto:info@velpurewater.com)